Time,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

“合理安排时间”才是你节约时间最好的方式。 “Hélǐ ānpái shíjiān “cái shì nǐ jiéyuē shíjiān zuì hǎo de fāngshì To choose time is to save time. 【时间】 我们总说细节决定成败,如果我们在生活里都不能合理安排自己的时间,又怎能安排以后的生活呢。最基本的是,当我们决定要去做一件事,就不要拖拖拉拉,给自己找一万个不想去的借口,最后发现什么都没有做到。若你认真的安排了自己的生活,你就会发现自己已经省下了许多“无谓的时间”! The devil is in the details. If we do not learn how to manage our daily lives, how would we be able to make tough life decisions? The most basic thing about time […]

Management,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

有效的管理,永远来自于提出适当的“问题“。 Yǒuxiào de guǎnlǐ, yǒngyuǎn láizì yú tíchū shìdàng de “wèntí Effective management always means asking the right question. 【管理】 所有的管理都必须明白“问题管理” 。 问题管理是以解决问题为导向,以挖掘问题、表达问题、归结问题、处理问题为线索和切入点的一套管理理论和管理方法。也可以说,问题管理就是借助问题进行的管理。企业管理过程中,无论基层、中层,还是高层,都会遇到不同的问题,然而问题之间是有关系的,而且问题通常都会以树形的方式展现出来。作为一位主管,若能掌握优秀的“问问题”的技巧,管理员工就更能得心应手。 All managers need to understand “problem management”. This process is led by problem-solving objectives. It involves analysing, expressing, organising, and coming up with solutions. In the corporate world, managers at every level […]

Learning,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

失败,是最好的学习。它教会你谦逊,提醒你要更努力。 Shībài, shì zuì hǎo de xuéxí. Tā jiàohuì nǐ qiānxū, tíxǐng nǐ yào gèng nǔlì Losing is a learning experience. It teaches you humility. It teaches you to work harder. 【学习】 失败是我们很不喜欢的名词,但它却与我们朝夕相对。而在人生的道路上,失败是无可避免的,我们能做的就只有去面对,去感受失败的历练。 须知,经历失败也是一种学习。 把失败当作是一种学习的机遇吧,当成是磨练自己的意志的机遇,当成是增长自己能力的机遇。 We shudder at the utterance of “failure”, yet it is everywhere. It is inevitable, and the only way to get […]

Strength,Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

那些无法打倒我们的难关,它的存在只会让我们更加强壮。 Nàxiē wúfǎ dǎdǎo wǒmen de nánguān, tā de cúnzài zhǐ huì ràng wǒmen gèngjiā qiángzhuàng That which does not kill us makes us stronger. 【坚强】 磨难是人生的课堂,不幸是人生的大学,只有经历磨难和不幸并昂首走过来的人,才是真正的成功者。愈挫愈勇敢才会坚强,愈难愈弃只会愈悲愈绝,要获得成功,只有一个关键:战胜逆境,让磨难磨练我们的意志! Trials are the lessons of life. Only the people who have made it through tough times can proudly claim that they have overcome, and are victors. Our trials […]

Effort,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

只有不停地努力与奋斗,我们才能成长并获得力量。 Zhǐyǒu bù tíng de nǔlì yǔ fèndòu, wǒmen cáinéng chéngzhǎng bìng huòdé lìliàng Strength and growth come only through continuous effort and struggle. 【努力】 水滴不相信自己的脆弱,日复一日,年复一年,一步一个脚印的撞击石块,终于造就了水滴石穿的奇迹,蚕蛹不相信坚硬的外壳,一步一个脚印,每天努力一点,终于获得了破茧重生的光明,在生活中,也许你没有一个好的开始,但只要你一步一个脚印,每天努力一点,你终会获得成功。 Have you seen water making a hole in solid rocks? It happens over time, drop by drop, day by day, year by year. Have you seen how butterflies make […]

Faith,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

人们失败的头号原因,就是他们听朋友、家庭、邻居的话。 Rénmen shībài de tóuhào yuányīn, jiùshì tāmen tīng péngyǒu, jiātíng, línjū dehuà The number one reason people fail in life is because they listen to their friends, family, and neighbors. 【信心】 要对自己有信心,不要让自己的价值观轻易改变,客观的判断分析自己的想法,世界上的成功者都不会单纯地盲目的去做一件事情,然后盲从的听别人的意见,请用正确的价值观来判断事物,对自己有自信,相信你的想法必能成就大事! Have faith in yourself, don’t allow your values and judgment to change too easily. Objectively dissect your thoughts. No one great has […]

Limitations,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

我们唯一的限制,就是我们设在自己心里的限制。 Wǒmen wéiyī de xiànzhì, jiùshì wǒmen shè zài zìjǐ xīnlǐ de xiànzhì Our only limitations are those we set up in our own minds. 【极限】 人类最大的敌人是自己,许多人总在还未开始踏步前就想象自己会失败,要成功,就绝对不要限制自己的思维,而是把极限潜能发挥,正如巴菲特所言: “做你没做过的事情叫成长,做你不愿意做的事情叫改变,做你不敢做的事情叫突破!” biggest enemies are ourselves. Many people shoot down their own hopes and dreams before even trying to achieve them. If you want to succeed, you need to […]

Seize the moment,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

不要等待,时机永远不会恰到好处。 Bùyào děngdài, shíjī yǒngyuǎn bù huì qià dào hǎo Don’t wait. The time will never be just right. 【把握】 不论是无心的错过,还是有意的错过,许多人都在等待中失去太多太多,每天都生活在日出日落之间,每天,然后又每天感到一种苍白和强烈冷冷地漫过心头,试问:在平凡的一生中,你已错过了多少,又能再几次错过?而又有多少回错过了是全然不知的呢?所以,不需要等待,不需要叹惋,否则,只会错过更多。美好的时机只有那么一次,再等就错过了,错过了,就不能回头。 Sometimes its accidental. Sometimes, its intentional. Everyday, we put off opportunities and resort to waiting, settling for the pale, mundane lives that we live. How many sunsets have you missed? How many more beautiful […]

Cherish,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

珍惜你的愿景及梦想,因为它们来自你的灵魂,是你最终成就的蓝图。 Zhēnxī nǐ de yuànjǐng jí mèngxiǎng, yīnwèi tāmen láizì nǐ de línghún, shì nǐ zuìzhōng chéngjiù de lántúem Cherish your visions and your dreams, as they are the children of your soul, the blueprints of your ultimate achievements. 【珍惜】 我们都为自己编织过梦想,也都面对过幻境破灭残酷。坚持下去还是停下来,这是影响很多追梦人成功与否的原因。既然命运永远给你百分之五十的可能性,为什么不趁着年轻拼一次?很多年以后,当你回忆过去,那些好极了和糟透了的时刻你都会记不清了,唯一真实和让你骄傲的,是你挺胸抬头走过的、为之奋斗过的人生。 We have all weaved our own dreams, and then watch the world set them […]

Customers,by Dato’ Sri Jessy Lai

Dato Seri Jessy Lai Chai Shuang / Yun - Contact Me or Mon Space

最不满意的顾客是最佳的学习之源。 Zuì bù mǎnyì de gùkè shì zuì jiā de xuéxí zhī yuán Your most unhappy customers are your greatest source of learning. 【顧客】 在绝大多数企业的眼中,处理顾客的抱怨,是伤神又赔本的额外工作。所以不仅处理的过程不严谨,收到的抱怨大部份都石沈大海,但一家企业若建立良好的顾客服务系统,妥善处理顾客抱怨、提供补偿,不仅可以免费取得有关产品与服务的资讯、改进公司形象、增加销售,而且投资报酬率也能随之提高。 Many corporations think that dealing with customer complaints are the most tiresome and unrewarding work. Due to this belief, they pay little attention to customer service and dealing with complaints. […]