[vc_row type=”in_container” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/2″][vc_column_text]Social Media Etiquette—A Message on Online Communication

Recently, Facebook, the social media giant, has opened a local office in Kuala Lumpur. This is part of its expansion in the region, following the launch of the Philippines office last month.

As a Facebook user myself, I am very aware of how influential social media have become. Every time I log into Facebook, I do not just gain information about my friends, but I also get to read news and important updates from all around the world. These information are vital in helping me and Mon Space Group engage with the community.

Facebook’s influence is especially huge in Malaysia. According to the head of KL office Nicole Tan, Malaysians spend more time watching video on their smartphones than consumers in any other country in South-East Asia. There are currently more than 18 million Malaysians on Facebook, and 6.5 million people on Instagram, which the company also owns.

I want to raise awareness to proper social media etiquette today. Lately, I have noticed some troubling behaviours on Facebook—far too often when we are able to say whatever we want behind a computer screen, we forget that we are actually talking to real people, and what we say can have serious consequences.

One of the most glaring trend that I realised is that people often share, comment and post statuses without thinking of fact-checking. Many are eager to spread false news and gossip, or make comments in a very rude way.

These behaviours are problematic—for example, I have seen many people posting articles about “magic cures” to sicknesses, “how to lose 5kg in three days”, or “how to stay fit while eating whatever you want”. Many of these information are unfounded or have zero scientific backing, yet when posted, can mislead the public.  Many people who spread these information often do it with the good intention to help others, but are unaware that they are actually contributing to the spreading of false information.

Sometimes, even without spreading lies, people can engage in cyber-bullying online. A UK study in 2013 shows that 65 per cent of teenagers were subjected to abuse in cyberspace. Cyber bullying can happen through abusive commenting, taunting, or threatening.

How do we ensure that we do not take part in spreading wrong information or cyber bullying? Firstly, we should always be wary of the content that we post. Only share information that comes from credible sources such as established news outlet or scientific authorities. Secondly, we should be very careful with the language that we use. Before posting anything, I always ask myself: would I offend someone or make people feel uncomfortable by saying this? Can I communicate my message in a more polite and effective way? If the answer is yes, I try to rethink and rewrite my posts.

Let’s try to be kinder and more vigilant with what we say. After all, technology and progress is not meant to drown us in false information and rudeness, but it is supposed to make lives better for everyone.

http://www.dailymail.co.uk/sciencetech/article-2294023/Facebook-worst-social-network-bullying-New-survey-shows-youngsters-targeted-online-else.html

http://www.thestar.com.my/tech/tech-news/2016/05/05/facebook-officially-opens-malaysia-office/

http://www.forbes.com/sites/ilyapozin/2013/01/09/social-media-etiquette-12-step-checklist/#c1a844f77a41[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/2″][vc_column_text]我曾是网络霸凌受害者  更懂智慧使用网络

近年来,面子书已几乎成为人人都在使用的网上社交系统,它作为一个新兴的媒体,有别于报章与电视的传统媒体,它彻底的改变了人与人之间沟通的方式,把地域的界限模糊化了,也把时间的概念带走,因为在面子书中,我们能不分昼夜、地域与身份的相互交换信息。

面子书的普及化(Popular)与普及性(Popularity)让每一位参与其中的我们共同产制了意义。

根据网络媒体统计数字网站的数据显示,马来西亚过半的民众是面子书用户,人数达1338万人,用户量更是东南亚国家中排名第4,全球则排名第18。

而面子书则看准了马拉来西亚无限潜能的市场,继面子书在菲律宾开设办事处后,最近,也在大马吉隆坡中环广场(KL Sentral)商业区开设的办事处,当起谷歌(Google)、天地通(Celcom)等跨国企业的“邻居”,为大马客户和广告商服务,专注于复盖大马的企业市场。大马区域办事处的设立,标志着面子书在大马达到一个新的里程碑。

不得不说面子书的商业嗅觉独到灵敏,因为近年来,大马企业也开始意识到面子书于拓展业务方面的重要性,因为面子书能让企业更显亲民,让企业品牌生气勃勃、与更多至关重要的业务客群建立联系之余也能让企业得到最高的曝光率利于开拓市场。

我本身能也是面子书用户,我深知面子书的影响力无远弗届,每一次使用面子书,我不仅能得到朋友最新的动态,还能通过面子书浏览新闻或是关心世界大事。而面子书对企业而言更是重要,因为面子书除了能让我接触与了解客户需求之外,也让我更贴近时下最新的资讯,让我能持续为我的客户提供最新最优质的服务。

虽说面子书是企业最好的伙伴,但我还是必须提醒各位面子书用户应提高警觉意识。或许是我们都习惯了隔着冷冰冰的电脑荧幕交谈,很多时候在社交媒体上与人聊天时,都会忘了我们正与活生生生的人在交谈,完全没有意识到你所写下的任何一字一句都会带来不小的影响。

尤其我们在转发贴文、评论以及发文时,因没有做第二层思考或检视,结果转发了错误的消息、发文时用句无礼或写下不经证实的评论。

尤其是面子书上很流行一些”神奇治疗法“的贴文,比如说“如何在三天之内瘦下5kg?”、“如何在完全不节食下保持苗条?”,绝大部分类似的文章,都是未经证实或完全不经科学验证的消息,若你也转发了这些贴文,很大程度上,你已经误导大众了。

我也明白许多人是出于分享的心态转发这些资讯,但也许我们没有意识到,当我们不停的转发这些误导性的贴文时,只会扩大错误讯息散播的力量。

而网络霸凌也是网络世界中常见的一种暴力行为。根据英国2013年的一项研究显示,65%的青少年遭网络霸凌,常见的网络霸凌类型有辱骂、嘲弄或是威胁。

那我们要如何避免自己陷入散播错误讯息或是网络霸凌?若我们要转发资讯,首先要确定这些资讯的来源是否来自新闻中心或是经科学证明。

再来,在网络上发文时要时刻检视自己的语言,而我本身在发文时也会再三的检视自己语句会不会造成他人不舒服或是冒犯了他人。我认为,再写任何东西前都要三思,尤其是在真伪难辨的网络世界,你所说的任何一句话都很有可能被有心人士曲解,造成不必要的麻烦。

网络成瘾也是近年来出现的新型病状,也就是说患有此症状的人花很长的时间逗留在网络的世界里,完全不想与现实打交道,结果出现很多的心理疾病例如孤独、抑郁、不安、暴力心态、逃避现实等。近年来我们看到许多随机杀人的案件,很多犯下滔天大罪的人都是长期沉浸在网络世界,因此脱离现实社会许久甚至还产生暴力倾向。

社交媒体利弊交加,只要善用社交媒体资源,能为自己开创更好的机会,但我们也要时刻警惕自己,在使用社交媒体时,应该更警惕与小心,人性的文明应当与科技的同时进步,而不是科技不断前进,但人性的文明却渐行渐远。

与各位共勉之。[/vc_column_text][/vc_column][/vc_row]

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